Coordinator Graduate Enrollment – AUS, Sharjah

Job Description

Coordinator, Graduate Enrollment and Student Success – American University of Sharjah (AUS)

Location: Sharjah, United Arab Emirates | Institution: American University of Sharjah (AUS) | Department: Office of Graduate Studies | Post Date: June 28, 2026

About the Role

The Coordinator of Graduate Enrollment & Student Success supports the operational delivery of graduate programs by executing admissions, enrollment, and student-facing processes under the guidance of the Assistant Manager, Graduate Studies. The role ensures accurate processing, timely communication, and effective coordination with academic units while contributing to a high-quality graduate student experience.

Job Responsibilities

• Coordinate graduate admissions processing in collaboration with Admissions and academic programs
• Track application status, decisions, and enrollment confirmations
• Respond to applicant and student inquiries in a timely and professional manner
• Process graduate assistantship contracts, forms, and related documentation
• Support registration, progression, reinstatement, and graduation-related processes
• Maintain accurate student records and documentation in relevant systems
• Support graduate orientations, open days, information sessions, and workshops
• Assist with Graduate Student Association (GSA) activities and communications
• Contribute to student engagement initiatives as directed by the Assistant Manager
• Liaise with academic programs to collect, verify, and process required information
• Prepare routine reports, trackers, and summaries
• Maintain organized records and shared documentation
• Execute workflows and procedures developed by the Assistant Manager
• Flag operational issues, inconsistencies, or improvement opportunities
• Support system updates, testing, and documentation as required

Required Qualifications

• A bachelor’s degree in Business Administration, Data Science, or a related field
• Administrative experience in higher education of at least 3 years
• Strong English communication and writing skills
• Experience and knowledge of general computer software (MS Office)

Preferred Experience

• A master’s degree in Business Administration, Data Science, or a related field
• Minimum 3–5 years of administrative experience in higher education, with exposure to admissions, enrollment management, student services, or graduate program administration
• Ability to work with people from a wide range of disciplinary backgrounds
• Knowledge of Arabic is an advantage
• Positive outlook, sense of urgency, and great team player

How to Apply

Interested applicants should fill out the application form.

AUS alumni are encouraged to apply. Applicants who do not meet specified requirements will not be shortlisted. Only shortlisted candidates will be contacted.

AUS is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, gender, religion, national origin, disability, or marital status. Opportunities for employment are based solely upon one’s qualifications.

Job Summary

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