Senior Student Counsellor | Modern College of Business and Science | Oman

Job Description

The Modern College of Business and Science (MCBS) in Oman invites applications for a Senior Student Counsellor position. This senior-level student support role offers an opportunity to promote student wellbeing, resilience, retention, and success through comprehensive counseling and preventive interventions.

Position Overview:
The Senior Student Counsellor delivers evidence-based academic, emotional, psychological, and psychosocial support aligned with international best practices and ethical standards. The position contributes strategically to student success, risk management, and campus wellbeing initiatives while supporting a safe, inclusive, student-centered learning environment.

Key Responsibilities:

1. Student Counselling & Case Management

• Provide professional, confidential, culturally responsive counseling services addressing academic, personal, emotional, and psychosocial concerns
• Conduct structured assessments to identify student needs, risks, strengths, and appropriate intervention pathways
• Manage complex student cases using documented case management and referral framework
• Maintain accurate, secure, confidential counseling records in compliance with institutional policy and ethical standards

2. Academic Support & Student Success

• Support students experiencing academic difficulty through individualized intervention plans in collaboration with academic departments
• Guide students in developing effective study strategies, time management skills, and academic resilience
• Monitor progress of at-risk students and contribute to retention, progression, and early-alert initiatives
• Provide academic decision-making support while respecting academic governance boundaries

3. Mental Health & Wellbeing Promotion

• Deliver preventive and developmental mental health initiatives including workshops, psychoeducational programs, and awareness campaigns
• Promote help-seeking behaviors and reduce stigma related to mental health and wellbeing
• Contribute to institutional wellbeing strategies and student support frameworks aligned with international standards

4. Crisis Intervention & Safeguarding

• Respond promptly and professionally to student crises including psychological distress, safety concerns, bereavement, or significant life events
• Provide immediate support and coordinate with internal stakeholders and external agencies as required
• Participate in developing, implementing, and annually reviewing student crisis response and safeguarding protocols
• Escalate high-risk cases appropriately in line with duty of care obligations

5. Social Development & Conflict Resolution

• Support students in developing interpersonal, communication, and emotional regulation skills
• Mediate student conflicts using restorative and developmentally appropriate approaches
• Assist students in navigating social, cultural, and adjustment challenges within a diverse campus community

6. Collaboration, Governance & Quality Assurance

• Work collaboratively with Student Affairs units, academic departments, and leadership to ensure integrated student support
• Contribute to policy development, review, and continuous improvement of student counseling services
• Provide reports, data, and insights to support quality assurance, accreditation, and institutional effectiveness processes
• Uphold ethical, legal, and professional standards in all aspects of practice

7. Professional Leadership & Development

• Act as a senior professional resource and mentor within the Student Affairs team
• Remain current with global trends, evidence-based practices, and regulatory developments in higher education counseling
• Participate in professional development, training, and certification maintenance as required

Educational Requirements:

• Master’s degree in Counseling, Clinical Psychology, School/Educational Psychology, Mental Health Counseling, or closely related field from an accredited institution

Relevant Experience:

• Minimum 5–7 years of progressive professional counseling experience, preferably within higher education or comparable student-centered environment
• Demonstrated experience in:
  • Student counseling and mental health support
  • Case management and referral systems
  • Crisis intervention and risk assessment
  • Working with culturally diverse and international student populations
  • Designing and delivering workshops or psychoeducational programs

Certifications (Optional):

• Professional counseling license or certification from recognized body (e.g., LPC, Licensed Psychologist, Certified Counselor)
• Certification or formal training in:
  • Mental Health First Aid
  • Crisis Intervention / Suicide Prevention
  • Trauma-informed practice (preferred)

Professional Traits:

• Professional mindset with demonstrated ability to think creatively and act professionally
• Adaptability to changing market conditions, technologies, and organizational needs
• Strong problem-solving skills to address challenges and drive successful outcomes

Skills and Competencies:

• Professional Competencies:
  • Strong ethical judgment, discretion, and professional boundaries
  • Advanced interpersonal, counseling, and mediation skills
  • Excellent written and verbal communication skills
  • Ability to work independently while collaborating within multidisciplinary teams
  • Cultural competence and commitment to equity, diversity, and inclusion
• Leadership & Personal Attributes:
  • Calm, empathetic, and solution-oriented approach
  • High emotional intelligence and resilience
  • Strong organizational, documentation, and time-management skills
  • Professional maturity suitable for senior advisory role

Language Requirements:

• Fluency in English and Arabic (spoken and written) is required

Technical Skills:

• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Experience with student information systems, case management tools, or counseling record systems (advantage)

About Modern College of Business and Science:
MCBS is committed to student development and wellbeing, providing a supportive learning environment that fosters academic success and personal growth in the Sultanate of Oman.

Application Deadline:
Open until filled

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