Support Learning and Development (L&D) initiatives by contributing to the design, enhancement, and continuous improvement of training programs to ensure they meet organizational needs and market best practices.
Responsibilities
Support the development and review of training programs and learning materials to ensure alignment with organizational objectives and learner needs.
Conduct training needs analysis (TNA) in coordination with stakeholders to identify skill gaps and development priorities.
Assist in designing learning content, workshops, and development activities based on industry trends and internal requirements.
Support the evaluation of training effectiveness by collecting feedback, analyzing learning outcomes, and preparing evaluation reports.
Coordinate with internal teams and external providers to facilitate the delivery of training sessions and learning initiatives.
Maintain training records, learning databases, and documentation related to employee development activities.
Support the integration of digital learning tools and learning technologies to enhance training delivery and learner engagement.
Experience
0-3 years of experience in L&D.
Job Specific Competencies
Demonstrate ability to build and maintain a strong sales pipeline.
Interpersonal and Communication skills.
Computer Literacy: Ability to learn computer software necessary to accomplish the administrative tasks required in the position; word processor, contact manager, electronic mail package, and registration package.
Consulting skills: Involve others in decisions that will affect them, encourage participation of key stakeholders in problem-solving, and develop breakthrough ideas and solutions.
Problem-solving skills: Anticipate problems, invite ideas, distinguish symptoms from causes, modify proposals, and implement solutions.
Financial analysis: Understand the financial impact of decisions on the client, the client’s customer, and EEC.
Market analysis: Understand market trends and the implications for the industry, customers, markets and the competition.
Business planning: Understand the factors that affect an industry’s potential for profitability and growth and a company’s competitive position and how this information is used to determine the company’s strategic direction and annual business plan.
Product Knowledge: Possesses expertise related to EEC’s products and services and crucial aspects of the business.
