Job Overview

Job Description

Registration Officer — City University Ajman
Ajman, United Arab Emirates

About the job

Are you a detail-oriented professional with a passion for supporting students and ensuring smooth administrative operations? City University Ajman is seeking a motivated and organised Registration Officer to join our team.

The register

Responsibilities

Registration & records
REG-01

Complete the student registration process smoothly, according to the University’s rules and regulations.

REG-02

Maintain student academic records, manage the registration process — course offerings, course schedules, exam schedules, academic calendar, grade cards, and transcripts — and prepare statistical reports on enrolment, graduation, and more.

REG-03

Maintain the validity and integrity of student personal and registration data, and generate grade statistics and reports.

REG-04

Implement student withdrawal, dismissal, and termination decisions.

REG-05

Register students for TOEFL/IELTS exams, enter their results into the system, and provide students with their results.

REG-06

Generate student IDs and issue all types of official correspondence for students.

Inquiries & coordination
REG-07

Attend to all inquiries via telephone, email, and fax; assemble data on student inquiries and follow up at regular intervals to ensure registration.

REG-08

Receive different forms and requests from students and process them per University rules.

REG-09

Coordinate all work related to visa formalities for expatriate students, ensuring smooth enrolment.

REG-10

Coordinate with the Accounts Department for receivables, and prepare documents and reports on registration statistics.

REG-11

Attend and assist with the college’s open days, school visits, and educational exhibitions, and participate in seminars and promotional activities.

REG-12

Assemble data on students and maintain periodic reports; attend meetings and perform other related duties as required.

Optional prep

Sharpen your project & process skills first

This role runs on process — deadlines, documentation, and coordinating many moving parts at once. Candidates who want a refresher before applying may find this helpful:

Google Project Management: Professional Certificate — Google, via Coursera

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What you’ll need

Qualifications

  • Bachelor’s degree in a relevant field.
  • Minimum of 1 year of experience in student registration, admissions, or a related role — preferably in a university or educational setting.
  • Strong organisational, communication, and interpersonal skills.
  • Fluency in both English and Arabic is highly desirable.
  • Proficiency in Microsoft Office and relevant database management software.
  • Attention to detail and the ability to manage multiple tasks in a fast-paced environment.
The institution

Why City University Ajman

About City University Ajman

A prestigious institution dedicated to academic excellence, research innovation, and community engagement — offering a diverse range of programs and opportunities for students to excel in their chosen fields.

Life on the team

An Equal Opportunity Employer offering a positive workplace culture, comprehensive health benefits, generous annual leave, continuous learning programs, an annual airfare allowance, and a robust rewards and recognition program.

Ready to keep the record straight?

Submit your application to join the Registrar’s team at City University Ajman.

Apply on Careers Page